How well does your organization manage change to its IT systems? In this episode, Bett and Russ provide background on IT Change Management practices, the importance of Change Management, and suggestions on how to make changes flow faster.
Listen now: (download)
Notes:
Bett's reading recommendation
The Everything Store: Jeff Bezos and the Age of Amazon
Russ' recommendation
The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps
Meet us at: SATURN Conference 2014
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